- Is it possible to purchase IO products online?
- Can I buy IO Home and Office furniture directly from IO?
- I would like to know the prices of the pieces I am considering buying. Do you have a price list online?
- I would like to see a specific piece. How do I know if you have it in your store?
- Can I get a catalog of IO furniture?
- I like a bed that I saw in your showroom. Do your beds come in different sizes?
- How about sofas? How do I know if a style I like is available in a loveseat or sectional?
Damage, Replacement and Care & Cleaning
- I recently moved and in the move, a drawer handle was damaged on my dresser. What should I do?
- The movers lost the legs to my table. Can I get replacements from you?
- An IO Furniture product I purchased was recently damaged. What steps should be taken to get it repaired?
- The fabric on my sofa has a stain. Can I put it in my washing machine?
- The leather on my sofa is beginning to split and crack. Is there anything IO can do to recondition it?
- How do I find tips for caring for my IO products?
- Does IO have a warranty on its products?
- I need to file a warranty claim. How should I proceed?
Sourcing & Manufacturing
- Where does IO produce its Furniture?
- Where does IO Furniture source its materials?
Sales & Promotions
- How often do you have sales?
- How can I find out when you are having a sale?
- If I give you my name and contact information, how do I know that you will not sell my contact information to other companies?
- What is IO’s position regarding recycling and the environment?